Alyke

India's First Friendship App

India's First Friendship App

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Terms of Service

Terms & Conditions 1

1. Overview

Welcome to Alyke, a social discovery platform designed to help users connect meaningfully through shared interests, personality traits, vibes, and real-life stories. These Terms of Service (“Terms” or “Agreement”) explain how Alyke operates as a service and includes information about your and our legal rights.

These Terms govern your (“user”, “you” or “yours”) access to and use of all the services, products and offers provided by XVision Pvt. Ltd. having their office at Studio- 9 & 10, Ihdp Business Park, Sector 127, Noida, Uttar Pradesh 201304 (“XVision”, “Alyke”, “we”, “our” or “us”) and incorporate any supplemental terms and offers applicable to your usage of our website https://joinalyke.com/ (“website”) and our mobile application ALYKE ( “app”), (individually or collectively, “platform”).

By using features provided on our website, app or other online or mobile product or service (together or individually “services”) you agree that you are lawfully competent and able to enter into the terms, conditions, obligations, representations and responsibilities set forth in these terms, and to abide and comply with this agreement in accordance with the applicable laws. These terms create a legally binding contract between you and XVision.

By accessing, viewing or otherwise using the website, app and other services provided by on our platform, you agree, without limitation or qualification, to be bound by, and to comply with, these terms, our Privacy Policy, notices, disclaimers and any other guidelines that may be posted on our website or rules applicable in addition to the terms of the applicable laws. These terms apply independently of any contract or agreement you may have with our partner(s) or third-party service provider(s). If you do not agree to be bound by these terms, you are not entitled to access or use the website, or the app and services provided on our platform.

XVision reserves the right, in its sole discretion, to change, modify, cancel or suspend any of our services (or any part thereof) from time to time or to modify these terms at any time by posting any changes or a revised agreement on the website. We will notify you about the changes or revisions through email or by indicating at the top of this agreement the date it was last revised. Your use of the services on our platform subsequent to posting of any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions in the agreement. Please review the terms periodically to make sure that you understand the terms and conditions governing your use of our services.

This agreement is published and shall be construed in accordance with the applicable laws as defined in clause 13.3 of this agreement, that require publishing the rules and regulations, privacy policy, data transfer, international communications and the export of software and other services, and user agreement for access or usage of the platform and services provided by us.

2. Our Services and General Terms of Use

2.1 Services:

The services and offers provided on our website and through our social networking app Alyke are designed to encourage intentional friendships and modern connections with features like personality avatars, power-ups, vibe scores, curated interests, match filtering, chat streaks, and more. Please refer to our Privacy Policy to get information on how we collect, use, disclose and protect the information about our users.

2.2 Information:

Every effort has been made to ensure that the information contained on the site is correct. We strive for complete accuracy with regard to the content present on our platform, however, we are not responsible for any information which has undergone change or is no longer valid.

2.3 Identity Verification:

We cannot and do not confirm each user’s identity and do not endorse any person who uses or registers for our services. While user registration and access to our app id done using OTP (one-time password) through email and mobile number, we do not investigate or verify any user’s background, conduct, reputation or any other information submitted on our platform and do not take responsibility for the genuineness or accuracy of the same.

2.4 Meetings and Events:

Our Services offer a platform where members can connect, participate in activities, and communicate with each other. We are not involved in, have no interest in, and do not make any representations or warranties regarding any communications, transactions, interactions, disputes, or relationships between you and other users, individuals, or organizations. XVision does not sponsor or endorse any in-person meeting or events which might be organized by the users. While we reserve the right to monitor interactions between users on our platform, we are not obligated to do so.

2.5 Availability of Service:

We will try to ensure that our services are always available and error free, however, we cannot give any guarantees for availability and uninterrupted full functionality of the services. You agree that XVision will not be responsible for any failure caused by any outage of services on our platform and you should keep a backup of your information submitted on our platform and which is essential to you.

3. User-Generated Content and Community Behavior

3.1 User’s Accounts:

To avail certain areas and features of our services, you may need to register yourself with an account and provide personal information and other relevant documents and details. Our Privacy Policy explains how we collect, use, share and store the information, and details your rights under law and how you may control the data provided by you. You agree to provide true, and accurate information about yourself. The confidentiality of the account and password shall be the duty of the user, and you agree to accept the responsibility for all activities that occur under your account or password. You agree to have only one active user account at a time and that you shall not allow access or use of your account by another person and shall not access the account of another person or entity at any time. If you become aware of any unauthorized use of your account or any other breach of security, you must notify us immediately.

3.2 Eligibility:

By accessing or using any of our services, you warrant and represent that you are at least eighteen (18) years of age (or the minimum legal age in your country to use our services) and with the full authority, right, and capacity to enter into this agreement and abide by all the terms. Except as represented to us based on the information provided to us, we are not able to verify nor monitor the age of our users.

3.3 Third Party Terms:

XVision may provide links to third-party apps or offer products and services from third parties on its platform. You acknlowledge that such products and services are offered by third parties and agree to abide by their terms of sale and privacy policy. Anyone using the services of third-party payment service providers like Google Play Store account or Apple ID page in the iTunes Store or App Store must adhere to their terms and conditions, and XVision is not involved in your agreement with the third-party providers, and is not liable or responsible in any manner for your use of these payment services. You further agree to allow XVision to share certain information provided by you with its partners, affiliates, and employees, and to upload the information on such related portals.

3.4 Code of Conduct

Acceptable Use: You agree to

  • use the app and services provided on the website in a responsible manner;
  • be solely responsible for your interactions with other users of our services;
  • keep safety in mind and take precautions when interacting with other members, particularly when meeting a stranger in person for the first time;
  • comply with the provisions set out by applicable law, regulations, decrees, ordinances or decisions of federal, regional, local or international authorities, including but not limited to provisions relating to the protection of Personal Data;

Disallowed activities

We take seriously acts of deliberate default, fraud and/or providing misleading information. You agree not to:

  • download, copy, amend, modify, vary, transmit, create any derivations or translations from, make use of, or reproduce in any way any part of the services or site content without our prior written consent;
  • use our services to promote any third-party commercial apps, products, services or technologies;
  • collect, alter, modify, publicly display, reproduce or commercially exploit any personally identifiable information without the owner’s knowledge or consent, and not to violate the security and stability of the platform;
  • engage in any form of harassment, abuse, or intimidation against any other User, including but not limited to stalking, following, or persistently contacting another User without their consent, bullying, derogatory remarks, defamation, or personal attacks, and threats of physical harm, blackmail, coercion, or any form of intimidation, whether direct or indirect;
  • post, share, distribute, or otherwise disseminate any content that promotes, glorifies, incites, or encourages violence, physical harm, or self-harm, advocates, supports, or provides instructions on acts of terrorism, extremism, or illegal activities, or displays, depicts, or glorifies graphic violence, mutilation, or acts of torture;
  • display or post, publish, transmit, or share any content that constitutes hate speech or promotes discrimination, hostility, or violence against any individual or group based on race, ethnicity, national origin, religion, caste, beliefs, gender identity, sexual orientation, disability, age, socioeconomic status, or political affiliation;
  • engage in any conduct that is obscene, sexually explicit, vulgar, offensive, or otherwise inappropriate;
  • transmit any information, data text, files, links software, communication or other materials that XVision considers to be unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, racially, ethnically or otherwise objectionable;
  • interfere with, interrupt, disrupt or howsoever prejudice the functioning of any part of the services or its related servers or networks or otherwise act in a manner that negatively affects other users;
  • intentionally or unintentionally violate any applicable local, state, national or international law, including but not limited to any regulations having the force of law while using or accessing the Services in any manner;
  • post pictures or recordings in any way which violates, plagiarizes or infringes upon the rights of any third party, including but not limited to any copyright or trademark law, privacy or other personal or proprietary rights, or is fraudulent or otherwise unlawful or violates any law;
  • disclose, share, publish, or disseminate any private, confidential, or personally identifiable information, including but not limited to financial details, passwords, authentication credentials, identification documents, government-issued IDs, residential addresses, contact details, or any other sensitive personal information belonging to other users;
  • use any manual or automatic process including AI-generated data, deepfake content or means to monitor or copy any of the material provided on our platform for any unauthorized purpose.

3.5 Community Guidelines Compliance

By using the app, users agree to comply with our Community Guidelines, which are an integral part of these Terms. Violations of the guidelines will be treated as a breach of these Terms and may lead to content removal, suspension, or termination of account. Please refer to Community Guidelines also to know more about responsible use of the services provided on our platform.

3.6 Content Moderation:

Our moderation system uses a combination of automated tools and manual review. We use AWS Rekognition to detect and flag potentially inappropriate images including nudity and explicit content. In the event that such content is not automatically flagged due to technical limitations, our team regularly performs manual reviews and removes any material that violates our Community Guidelines. Repeat or serious violations will result in account suspension or termination.

3.7 Reporting and Blocking

Users can report profiles, images, and messages that violate these terms. Users can also block others to stop further interaction. Report and Block feature is provided on our platform on the on the Home page (user recommendation cards) and in the Chat section. Users can also report profiles, images, and messages that violate these terms to us at the official email address: contact@joinalyke.com. Our moderation team reviews the report or the content in question within 24 (twenty-four) hours of such reporting and decides regarding the reported information promptly, carefully, impartially and without arbitrariness.

We reserve the absolute and unequivocal right to monitor, investigate, and report any unlawful activity undertaken by the User on the platform to the appropriate law enforcement agencies, government authorities, judicial bodies, or regulatory entities, as required under applicable laws.

4. Confidentiality

A party to this agreement will exercise reasonable care to protect the confidentiality of the information and will not disclose the terms of this agreement to any third party, except as required by applicable laws, rules, or regulations. However, XVision may share such information and documents provided by the user with third parties, government bodies, or authorities when necessary to provide services to the user or to facilitate any process as requested by the user. XVision also reserves the right to request additional verification documents beyond the information collected as part of providing services. These confidentiality obligations do not apply to information that is already in the public domain or is known to the other party without any restriction on its disclosure.

If you choose to contact us and provide details to access our mobile app and the services offered on the platform, you are responsible for maintaining the confidentiality and security of the information you provide. You are fully responsible for any activities that occur as a result of your submission of information via email, post, or any other means. We are not liable for any damages resulting from the use of our services by others or for any loss or damage caused by the disclosure of information by third parties.

5. Payments and Subscriptions

5.1 In-App Purchases

All payments for subscriptions or in-app purchases made through the app are processed exclusively via the Apple App Store or Google Play Store. XVision does not directly collect or store payment information, and all transactions are subject to the respective platform’s terms and refund policies.

You represent and warrant that you have the legal right to use any credit card, debit card, or other valid payment method associated with your app store account, and that all information provided is accurate and complete.

5.2 Subscriptions and Renewals

Some features of our services require payment through a subscription. Subscription plans may be billed in advance on a recurring basis (weekly, monthly, quarterly, or annually) as selected during purchase. All payments will be charged to your Apple ID or Google Play account at the time of confirmation.

In order for you to subscribe to the premium features of the Services, you would have to sign up via Google Play Store account or your Apple ID page in the iTunes Store or App Store (whichever is applicable). For all subscriptions, payment will be charged to your iTunes or Google account when you confirm your purchase. Your subscription will auto-renew at the end of each billing cycle unless canceled at least 24 hours before the renewal date. You can manage your subscription and switch off auto-renewal by accessing your Google Play Store account or App Store or iTunes settings (whichever is applicable). If you purchase a subscription through the Google Play Store account or your Apple ID page in the iTunes Store or App Store (whichever is applicable), your purchase is subject to their respective payment policies, which may not provide for a refund.

We bear no responsibility or liability whatsoever if you fail to terminate your paid subscription and you agree that you will continue to pay all charges incurred until you terminate your paid subscription as per the aforegoing. You can manage or cancel your subscription in your device’s app store settings.

5.3 Credits and Promo Codes

If you purchase credits or receive them via promotions, they must be used within the timeframe specified or within three (3) months if unspecified. Unused or expired credits are non-refundable. Promo codes are non-transferable, cannot be exchanged for cash, and may be modified or canceled at our discretion without notice.

5.4 Refunds

You agree that all payments are non-refundable and non-transferable unless otherwise specified in these terms and except when required by law. Refunds, if applicable, must be requested through the respective platform provider:

Apple: https://support.apple.com/en-in/HT204084
Google: https://support.google.com/googleplay/answer/2479637

We do not issue refunds for purchases made through Apple or Google Play.

5.5 Free Trials

If a free trial is offered, you will be charged at the end of the trial period unless cancelled at least 24 hours in advance. You may cancel the trial anytime in your app store subscription settings.

5.6 Pricing and Changes

The pricing is subject to change and may vary depending on factors such as location, user profile, or promotional offers. XVision reserves the right to modify the purchase plans, subscription fees and billing structures at any time in its sole discretion. Any such change will be notified to you in advance and will automatically become effective at the end of the then-current billing cycle. You continued use of our services will constitute your acceptance of the modifications in the purchase plans or the subscription fees.

You authorize us (and our designated third-party payment processors) to charge your designated payment method for the total amount of any fees you owe to us, including any applicable taxes and other charges. We reserve the right to refuse or cancel your order at any time if any unauthorized or illegal transaction is suspected, and for reasons including but not limited to technical glitches, variation or errors in the description of products or services. These terms do not override any mandatory local laws governing your cancellation rights.

5.7 Responsibility and Limitations

We are not responsible for failure to terminate your subscription. You remain liable for recurring charges until proper cancellation. We reserve the right to cancel orders or refuse service in cases of suspected fraud, error, or technical issues.

You agree that all payments made are non-refundable and that you remain responsible for ongoing subscription charges until canceled in accordance with these terms.

6. Licensing Terms

6.1 XVision Content License:

XVision and its licensors retain all the right in the content owned, operated, licensed or controlled by us and the content protected by copyright, trademark or other proprietary rights (“site content”). Alyke app is the property and asset of XVision IT Pvt. Ltd., including all inherent intellectual property rights. You agree to use the site content only for your internal use of the services provided through our platform, and further agree not to license, distribute, commercially use, disclose, display, sell or otherwise communicate any of the site content.

We grant you a limited, non-exclusive, non-transferable, non-sublicensable license to use the application solely on devices supported by the respective app stores. This license is revocable at any time.

  • iOS users agree to Apple’s Standard EULA
  • Android users agree to the Google Play Terms

6.2 Use Content License:

XVision does not claim any ownership in the documents, photos, text, audio, videos, messages or any other material or information (“user content”) provided by you on our platform, however, by using our services and posting such user content on our platform, you expressly grant us a perpetual, irrevocable, sublicensable, unlimited, worldwide license to use, modify, publicly perform, publicly display, create derivative works from, reproduce, and distribute your user content in any manner or form and in any medium or forum, for the purpose of providing the services.

You represent and warrant that you have the right to use and share any user content submitted by you on our platform, and you are authorized or legally entitled to grant us the rights and licenses as provided in these terms. You agree not to post, display, modify, distribute, download or reproduce the proprietary information shared by any person without their consent, and further agree to take reasonable care while sharing your confidential information on our platform which might be accessible or visible to others.

XVision has the right but not the obligation to monitor and edit all content provided by users. We reserve all rights not expressly granted herein and may terminate this license at any time for any unauthorized access or for any other reason or no reason.

7. Links to third Party Sites

The Website provides links to third-party sites and access to content, products, and services from third parties, including users, advertisers, affiliates and sponsors of the Website. You must evaluate, and bear all risks associated with, third-party content, including without limitation, profiles of other users of our services. You agree that we are not responsible for any loss or damage of any sort you may incur from dealing with any third party or using their software or services. We do not endorse or assume any responsibility for any third party content. Please note that user’s use of third party services will be governed by the terms and privacy policies of such third party and we are not responsible for the contents or material of any third party site.

8. Cancellation Policy/ Refusal of Service

XVision may, in our sole discretion, reject or remove any offending material or content from its platform, cancel any user requests, restrict or suspend user’s or any other person’s access to its platform who may have violated the terms, with or without prior notice and without incurring any liability. We also reserve the right to modify, suspend or discontinue, temporarily or permanently, any portion of the services provided through our platform, if any circumstances arise that are beyond our control, and will stop from carrying out any further responsibilities. All provisions relating to disclaimer of warranties, limitation of liability and remedies and damages contained in these terms shall survive termination.

9. Limitations of Liability

You understand that the content forming part of the services is the sole responsibility of the person from whom such content originated. Unless explicitly stated to the contrary, XVision, its partners, employees, officers, agents, licensors and affiliates do not control the content posted via or made available using the services and do not warrant the accuracy, availability, integrity or quality of such content.

We shall not be held responsible for any damages of any kind, whether direct, indirect, general, special, exemplary, compensatory, consequential, or incidental, arising from or related to your actions or the actions of others in connection with the use of our Services. This includes, but is not limited to, bodily injury, harassment, emotional distress, and any other damages resulting from communications, automated icebreaker messages sent through certain app features, or interactions with other users of the services or individuals you meet through our app. You agree to take appropriate precautions when interacting with other users, especially if you choose to meet offline or in person. You agree to take full responsibility for your actions and for any consequences arising as a result of the nature of your interactions with other users of the platform and will not hold us liable in any way, as we are simply providing a social platform.

You agree that XVision and its partners, affiliates, and employees shall in no circumstances be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses. The User further with immediate effect waives any right which had accrued to him from using the Website to initiate any legal action against XVision.

10. Disclaimer of Warranties

User agrees that use of our Website and Services is at User’s sole risk. The service is provided on an “as is” and on an “as available” basis. To the fullest extent permitted by applicable law, XVision expressly disclaims, and you waive, all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. No data or information obtained by you through the use of our services will create any warranty not expressly stated in these terms.

11. Intellectual Property

All material on this site, including XVision and Alyke logos, images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Material on website is solely for user’s personal and non-commercial, and shall not be copied, imitated or used, in whole or in part, including by email or other electronic means and whether directly or indirectly, without the prior written permission of XVision or the applicable trademark holder, and user must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other website or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited.

11.1 Third Party Copyrights and Other Rights – Copyright Policy

We respect the intellectual property rights of others, and we ask our users to do the same. You are responsible for ensuring that the content, files and other materials submitted by you through our services do not infringe any third-party copyright. We reserve the right to remove any material submitted on our platform, in case of suspicion or information provided through appropriate channels in connection with copyright infringement of third-party owned content.

If you believe that anything on our platform infringes upon any copyright which you own or control, you may file a proper notification of such infringement with us. California residents may please refer to 17 U.S.C. §512(c)(3) for the requirements of a proper notification. Please note that in case you knowingly misrepresent in your notification that any content or material on our platform is infringing, you shall be responsible for any damages, including costs and attorney’s fees, incurred by us or the alleged infringer due to our reliance on such misrepresentation in removing or disabling access to the material or activity claimed to be infringing.

12. Miscellaneous

12.1 Assignment:

You cannot assign or otherwise transfer the agreements or any rights granted hereunder or any obligations, to any third party and any such assignment or transfer or purported assignment or transfer shall be void ab initio. XVision shall have right to transfer your information, rights and/or obligations under the Agreement to a third party who purchases XVision business as conducted under the Website. XVision may inform you of such assignment or transfer in accordance with the notice requirements under the Agreement.

12.2 Entire Agreement:

These terms contain the entire agreement, and supersede all prior and contemporaneous understandings, between the parties regarding their subject matter.

12.3 No Agency:

This agreement does not establish any agency, partnership, joint venture, employee-employer, or franchisor-franchisee relationship between you and XVision. A user of the XVision platform is not considered a representative or agent of XVision and cannot enter into agreements on XVision’s behalf.

12.4 Term and termination:

This effective date of entering into this agreement is the date when you first use our services and continues until terminated by either party or until you stop using the services (including the website), whichever is later. You acknowledge and agree that we may terminate this Agreement at any time for any reason or without any reason.

We may suspend, disable, or delete your account, or limit access, without notice if you violate this Agreement or if your actions could harm our reputation, goodwill or security. If we delete your account for such reasons, you cannot re-register under a different name.

Upon termination, all licenses will end, and your content may no longer be accessible, for which we are not liable. If you have a paid subscription through Google Play or the App Store (whichever is applicable), you must cancel it through those platforms. If not, you will continue to be charged and are responsible for payment.

12.5 Severability and Waiver:

If, for any reason, any provision of these terms is deemed invalid by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible to give effect to the intent of the parties as reflected by that provision, and remainder of the agreement shall continue in full force and effect. Any failure by XVision to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.

12.6 Force Majeure:

If performance of any service or obligation under these Terms and Conditions is prevented, delayed, restricted or interfered with by reason of technical or communication failures, labor disputes, strikes, acts of God, embargo or any law, order, proclamation, regulation, ordinance, demand or requirement having legal effect of any government authority or any judicial authority, or any other act whatsoever, which are beyond the reasonable control of XVision or its third party affiliates and could not have been prevented by reasonable precautions, then XVision shall be excused from such performance to the extent of and during the period of such Force Majeure Event.

12.7 Indemnification:

You agree to indemnify, defend and hold harmless XVision and its parents, subsidiaries, affiliates, related entities, and their respective directors, officers, employees, licensors, subcontractors and agents, from and against any and all claims, costs, damages, and expenses, including reasonable attorneys’ fees, whether in tort or contract, resulting from: i)your breach or violation of these terms or your use of the website and services; ii) non-fulfillment of any of your obligations arising out of the use of our website; iii) fraud, deliberate deception or gross negligence on your part; iv) violation of any applicable laws, regulations including but not limited to payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. These obligations will survive any termination of this agreement.

12.8 Release:

You agree to release us, to the fullest extent permitted by applicable law, from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with any disputes you may have with any one or more users of our platform.

12.9 Governing Law and Jurisdiction:

The relationship between you and XVision and the terms of this agreements shall be governed by the laws of India without regard to principles of conflicts of law and without regard to the United Nations Convention on the International Sale of Goods. The courts of New Delhi shall have the exclusive jurisdiction in relation to any matter arising out of or from these terms.

12.10 Dispute Resolution

A party shall notify any dispute to other party within thirty (30) days of when it arises and will attempt an informal resolution prior to any demand for arbitration. In case informal resolution fails, you and XVision agree to arbitrate any dispute arising from these terms or related to these services. Any claim subject to arbitration must be filed within one year of when it arises, or the shortest time period permitted by applicable law. The seat of arbitration will be at New Delhi and arbitration will be conducted confidentially by a single arbitrator, appointed by both parties after discussion with each other, in accordance with the rules and provisions of the Arbitration and conciliation Act, 1996. The Courts of New Delhi, India shall have exclusive jurisdiction over any appeals of an arbitration award and over any suit between the parties not subject to arbitration.

12.11 Enforcement Actions and Legal inquiries:

We reserves the absolute and unfettered right to take any and all appropriate enforcement actions against any User found to be in violation of these Guidelines, including but not limited to:

i. Suspension or Termination of User Accounts: We may, at our sole discretion and without prior notice, suspend or permanently terminate the account of any User found to be in breach of these Guidelines.

ii. Removal of Prohibited Content: Any content that violates these Guidelines, including but not limited to illegal, offensive, misleading, defamatory, obscene, or infringing material, shall be subject to immediate removal without prior notice to the User.

iii. Referral to Law Enforcement Authorities: Where a User’s conduct amounts to a violation of applicable laws, we shall have the right to report such conduct to the appropriate law enforcement authorities, regulatory bodies, or judicial authorities. We may fully cooperate with such authorities, including providing necessary records, logs, or any other relevant information required for legal proceedings.

For any inquiries, Customer shall send an email to contact@joinalyke.com.

12.12 Waiver of Class or Consolidated Actions:

Claims can only be brought individually, and not as part of a class action. You agree to resolve disputes with XVision on an individual basis and agree not to bring a claim as a plaintiff or a class member in a class, consolidated, or representative action.

12.13 Platform Compatibility and Use:

This application is intended for use on:

  • iOS: iPhone mobile devices only. It is not optimized for iPads or other Apple tablets and may be restricted from installation on such devices.
  • Android: Selected Android mobile devices running supported OS versions. The app may not function properly on unsupported tablets or older Android versions.

We reserve the right to restrict installation on devices that do not meet our compatibility requirements.

12.14 Communications:

You electronically consent to receive all communications including notices, agreements, disclosures, legal documents, or other information from us or third parties providing services to us. We may provide all such communications by email, text messages, WhatsApp, calls, in-app communications, or by posting them on our website or app. Support-related inquiries may be sent to us at the email id provided in this agreement.

By using our services, you agree to subscribe to newsletters, marketing or any other promotional material sent by us. However, you can opt out of receiving any such communications by changing your notification preferences by accessing settings in your account or by following the unsubscribe link or by sending us an email at contact@joinalyke.com. You acknowledge that opting out of receiving all communications may impact your use of the services.

13. Definitions

13.1 Affiliate

means any corporation or company that directly or indirectly controls, or is controlled by, or is under common control with the relevant party, where “control” means to: (a) own over 50% of the relevant entity; or (b) be able to direct the affairs of the relevant ntity through voting rights or other lawful means.

13.2 Confidential Information

means non-public proprietary information of the discloser obtained by the recipient in connection with these terms, which: (a) is conspicuously marked as confidential if written or clearly stating the information is confidential when (or promptly after) it is verbally disclosed; or (b) is information by its nature, would reasonably be considered to be of a confidential nature either intrinsically or due to the context and circumstances in which it was disclosed.

13.3 Applicable Laws

means laws applicable to the country where the user is residing and include data protection laws and laws to regulate financial transfers and transactions. These laws include but are not limited to:

13.3.1 Data Protection Laws mean any and all international, federal, state, provincial and local data protection laws applicable to users, such as:

  • India: Information Technology (Intermediaries Guidelines) Rules, 2011 under Information Technology Act, 2000; Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”);
  • USA: The California Consumer Privacy Act of 2018 (“CCPA”);
  • UK: The UK Data Protection Act 2018;
  • European Union: Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, “GDPR”), EU Digital Services Act (DSA) Policy;
  • and other relating laws, rules, regulations, directives and governmental requirements currently in effect and as they become effective;

13.3.2 Other Laws means all laws and regulations with regards export and import controls, trade and travel restrictions, prevention of money laundering and financing of terrorism, economic sanctions, financial measures and restrictions on a variety of financial markets and services, investment restrictions, directions to cease business and other restrictions applicable to users, such as:

  • India: The Prevention of Money Laundering Act, 2002 (PMLA), Foreign Exchange Management Act, 1999 (FEMA), Foreign Exchange Regulation Act 1973 (FERA);
  • US: US Export Administration Regulations (EAR) and other applicable federal laws, regulations and policies governing the export and reexport of commodities, software, services, and technology;
  • UK: Sanctions and Anti-Money Laundering Act 2018, “SAMLA 2018”, Terrorist Asset-Freezing etc. Act 2010 “TAFA 2010”, Counter Terrorism Act 2008 “CTA 2008”, Anti-Terrorism, Crime and Security Act 2001 “ATCSA 2001”);
  • European Union: Sanctions listed at https://eeas.europa.eu/topics/sanctions-policy/423/european-union-sanctions_en);
  • or other applicable sanctions regimes in force at any time.

14. Contact Us

Please help us keep the XVision platform an enjoyable experience for all Users. If users observe materials or behavior that may violate or are in violation of our terms, users are requested to contact us. Our designated agent for claims relating to violation of terms of this agreement, copyright infringement or any other user grievances is available at the following address:

Studio- 9 & 10, Ihdp Business Park,
Sector 127, Noida, Uttar Pradesh 201304
Email: contact@joinalyke.com

1. Overview

Welcome to Alyke, a social discovery platform designed to help users connect meaningfully through shared interests, personality traits, vibes, and real-life stories. These Terms of Service (“Terms” or “Agreement”) explain how Alyke operates as a service and includes information about your and our legal rights.

These Terms govern your (“user”, “you” or “yours”) access to and use of all the services, products and offers provided by XVision Pvt. Ltd. having their office at Studio- 9 & 10, Ihdp Business Park, Sector 127, Noida, Uttar Pradesh 201304 (“XVision”, “Alyke”, “we”, “our” or “us”) and incorporate any supplemental terms and offers applicable to your usage of our website https://joinalyke.com/ (“website”) and our mobile application ALYKE ( “app”), (individually or collectively, “platform”).

By using features provided on our website, app or other online or mobile product or service (together or individually “services”) you agree that you are lawfully competent and able to enter into the terms, conditions, obligations, representations and responsibilities set forth in these terms, and to abide and comply with this agreement in accordance with the applicable laws. These terms create a legally binding contract between you and XVision.

By accessing, viewing or otherwise using the website, app and other services provided by on our platform, you agree, without limitation or qualification, to be bound by, and to comply with, these terms, our Privacy Policy, notices, disclaimers and any other guidelines that may be posted on our website or rules applicable in addition to the terms of the applicable laws. These terms apply independently of any contract or agreement you may have with our partner(s) or third-party service provider(s). If you do not agree to be bound by these terms, you are not entitled to access or use the website, or the app and services provided on our platform.

XVision reserves the right, in its sole discretion, to change, modify, cancel or suspend any of our services (or any part thereof) from time to time or to modify these terms at any time by posting any changes or a revised agreement on the website. We will notify you about the changes or revisions through email or by indicating at the top of this agreement the date it was last revised. Your use of the services on our platform subsequent to posting of any such changes or of a revised Agreement will constitute your acceptance of any such changes or revisions in the agreement. Please review the terms periodically to make sure that you understand the terms and conditions governing your use of our services.

This agreement is published and shall be construed in accordance with the applicable laws as defined in clause 13.3 of this agreement, that require publishing the rules and regulations, privacy policy, data transfer, international communications and the export of software and other services, and user agreement for access or usage of the platform and services provided by us.

2. Our Services and General Terms of Use

2.1 Services:

The services and offers provided on our website and through our social networking app Alyke are designed to encourage intentional friendships and modern connections with features like personality avatars, power-ups, vibe scores, curated interests, match filtering, chat streaks, and more. Please refer to our Privacy Policy to get information on how we collect, use, disclose and protect the information about our users.

2.2 Information:

Every effort has been made to ensure that the information contained on the site is correct. We strive for complete accuracy with regard to the content present on our platform, however, we are not responsible for any information which has undergone change or is no longer valid.

2.3 Identity Verification:

We cannot and do not confirm each user’s identity and do not endorse any person who uses or registers for our services. While user registration and access to our app id done using OTP (one-time password) through email and mobile number, we do not investigate or verify any user’s background, conduct, reputation or any other information submitted on our platform and do not take responsibility for the genuineness or accuracy of the same.

2.4 Meetings and Events:

Our Services offer a platform where members can connect, participate in activities, and communicate with each other. We are not involved in, have no interest in, and do not make any representations or warranties regarding any communications, transactions, interactions, disputes, or relationships between you and other users, individuals, or organizations. XVision does not sponsor or endorse any in-person meeting or events which might be organized by the users. While we reserve the right to monitor interactions between users on our platform, we are not obligated to do so.

2.5 Availability of Service:

We will try to ensure that our services are always available and error free, however, we cannot give any guarantees for availability and uninterrupted full functionality of the services. You agree that XVision will not be responsible for any failure caused by any outage of services on our platform and you should keep a backup of your information submitted on our platform and which is essential to you.

3. User-Generated Content and Community Behavior

3.1 User’s Accounts:

To avail certain areas and features of our services, you may need to register yourself with an account and provide personal information and other relevant documents and details. Our Privacy Policy explains how we collect, use, share and store the information, and details your rights under law and how you may control the data provided by you. You agree to provide true, and accurate information about yourself. The confidentiality of the account and password shall be the duty of the user, and you agree to accept the responsibility for all activities that occur under your account or password. You agree to have only one active user account at a time and that you shall not allow access or use of your account by another person and shall not access the account of another person or entity at any time. If you become aware of any unauthorized use of your account or any other breach of security, you must notify us immediately.

3.2 Eligibility:

By accessing or using any of our services, you warrant and represent that you are at least eighteen (18) years of age (or the minimum legal age in your country to use our services) and with the full authority, right, and capacity to enter into this agreement and abide by all the terms. Except as represented to us based on the information provided to us, we are not able to verify nor monitor the age of our users.

3.3 Third Party Terms:

XVision may provide links to third-party apps or offer products and services from third parties on its platform. You acknlowledge that such products and services are offered by third parties and agree to abide by their terms of sale and privacy policy. Anyone using the services of third-party payment service providers like Google Play Store account or Apple ID page in the iTunes Store or App Store must adhere to their terms and conditions, and XVision is not involved in your agreement with the third-party providers, and is not liable or responsible in any manner for your use of these payment services. You further agree to allow XVision to share certain information provided by you with its partners, affiliates, and employees, and to upload the information on such related portals.

3.4 Code of Conduct

Acceptable Use: You agree to

  • use the app and services provided on the website in a responsible manner;
  • be solely responsible for your interactions with other users of our services;
  • keep safety in mind and take precautions when interacting with other members, particularly when meeting a stranger in person for the first time;
  • comply with the provisions set out by applicable law, regulations, decrees, ordinances or decisions of federal, regional, local or international authorities, including but not limited to provisions relating to the protection of Personal Data;

Disallowed activities

We take seriously acts of deliberate default, fraud and/or providing misleading information. You agree not to:

  • download, copy, amend, modify, vary, transmit, create any derivations or translations from, make use of, or reproduce in any way any part of the services or site content without our prior written consent;
  • use our services to promote any third-party commercial apps, products, services or technologies;
  • collect, alter, modify, publicly display, reproduce or commercially exploit any personally identifiable information without the owner’s knowledge or consent, and not to violate the security and stability of the platform;
  • engage in any form of harassment, abuse, or intimidation against any other User, including but not limited to stalking, following, or persistently contacting another User without their consent, bullying, derogatory remarks, defamation, or personal attacks, and threats of physical harm, blackmail, coercion, or any form of intimidation, whether direct or indirect;
  • post, share, distribute, or otherwise disseminate any content that promotes, glorifies, incites, or encourages violence, physical harm, or self-harm, advocates, supports, or provides instructions on acts of terrorism, extremism, or illegal activities, or displays, depicts, or glorifies graphic violence, mutilation, or acts of torture;
  • display or post, publish, transmit, or share any content that constitutes hate speech or promotes discrimination, hostility, or violence against any individual or group based on race, ethnicity, national origin, religion, caste, beliefs, gender identity, sexual orientation, disability, age, socioeconomic status, or political affiliation;
  • engage in any conduct that is obscene, sexually explicit, vulgar, offensive, or otherwise inappropriate;
  • transmit any information, data text, files, links software, communication or other materials that XVision considers to be unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, racially, ethnically or otherwise objectionable;
  • interfere with, interrupt, disrupt or howsoever prejudice the functioning of any part of the services or its related servers or networks or otherwise act in a manner that negatively affects other users;
  • intentionally or unintentionally violate any applicable local, state, national or international law, including but not limited to any regulations having the force of law while using or accessing the Services in any manner;
  • post pictures or recordings in any way which violates, plagiarizes or infringes upon the rights of any third party, including but not limited to any copyright or trademark law, privacy or other personal or proprietary rights, or is fraudulent or otherwise unlawful or violates any law;
  • disclose, share, publish, or disseminate any private, confidential, or personally identifiable information, including but not limited to financial details, passwords, authentication credentials, identification documents, government-issued IDs, residential addresses, contact details, or any other sensitive personal information belonging to other users;
  • use any manual or automatic process including AI-generated data, deepfake content or means to monitor or copy any of the material provided on our platform for any unauthorized purpose.

3.5 Community Guidelines Compliance

By using the app, users agree to comply with our Community Guidelines, which are an integral part of these Terms. Violations of the guidelines will be treated as a breach of these Terms and may lead to content removal, suspension, or termination of account. Please refer to Community Guidelines also to know more about responsible use of the services provided on our platform.

3.6 Content Moderation:

Our moderation system uses a combination of automated tools and manual review. We use AWS Rekognition to detect and flag potentially inappropriate images including nudity and explicit content. In the event that such content is not automatically flagged due to technical limitations, our team regularly performs manual reviews and removes any material that violates our Community Guidelines. Repeat or serious violations will result in account suspension or termination.

3.7 Reporting and Blocking

Users can report profiles, images, and messages that violate these terms. Users can also block others to stop further interaction. Report and Block feature is provided on our platform on the on the Home page (user recommendation cards) and in the Chat section. Users can also report profiles, images, and messages that violate these terms to us at the official email address: contact@joinalyke.com. Our moderation team reviews the report or the content in question within 24 (twenty-four) hours of such reporting and decides regarding the reported information promptly, carefully, impartially and without arbitrariness.

We reserve the absolute and unequivocal right to monitor, investigate, and report any unlawful activity undertaken by the User on the platform to the appropriate law enforcement agencies, government authorities, judicial bodies, or regulatory entities, as required under applicable laws.

4. Confidentiality

A party to this agreement will exercise reasonable care to protect the confidentiality of the information and will not disclose the terms of this agreement to any third party, except as required by applicable laws, rules, or regulations. However, XVision may share such information and documents provided by the user with third parties, government bodies, or authorities when necessary to provide services to the user or to facilitate any process as requested by the user. XVision also reserves the right to request additional verification documents beyond the information collected as part of providing services. These confidentiality obligations do not apply to information that is already in the public domain or is known to the other party without any restriction on its disclosure.

If you choose to contact us and provide details to access our mobile app and the services offered on the platform, you are responsible for maintaining the confidentiality and security of the information you provide. You are fully responsible for any activities that occur as a result of your submission of information via email, post, or any other means. We are not liable for any damages resulting from the use of our services by others or for any loss or damage caused by the disclosure of information by third parties.

5. Payments and Subscriptions

5.1 In-App Purchases

All payments for subscriptions or in-app purchases made through the app are processed exclusively via the Apple App Store or Google Play Store. XVision does not directly collect or store payment information, and all transactions are subject to the respective platform’s terms and refund policies.

You represent and warrant that you have the legal right to use any credit card, debit card, or other valid payment method associated with your app store account, and that all information provided is accurate and complete.

5.2 Subscriptions and Renewals

Some features of our services require payment through a subscription. Subscription plans may be billed in advance on a recurring basis (weekly, monthly, quarterly, or annually) as selected during purchase. All payments will be charged to your Apple ID or Google Play account at the time of confirmation.

In order for you to subscribe to the premium features of the Services, you would have to sign up via Google Play Store account or your Apple ID page in the iTunes Store or App Store (whichever is applicable). For all subscriptions, payment will be charged to your iTunes or Google account when you confirm your purchase. Your subscription will auto-renew at the end of each billing cycle unless canceled at least 24 hours before the renewal date. You can manage your subscription and switch off auto-renewal by accessing your Google Play Store account or App Store or iTunes settings (whichever is applicable). If you purchase a subscription through the Google Play Store account or your Apple ID page in the iTunes Store or App Store (whichever is applicable), your purchase is subject to their respective payment policies, which may not provide for a refund.

We bear no responsibility or liability whatsoever if you fail to terminate your paid subscription and you agree that you will continue to pay all charges incurred until you terminate your paid subscription as per the aforegoing. You can manage or cancel your subscription in your device’s app store settings.

5.3 Credits and Promo Codes

If you purchase credits or receive them via promotions, they must be used within the timeframe specified or within three (3) months if unspecified. Unused or expired credits are non-refundable. Promo codes are non-transferable, cannot be exchanged for cash, and may be modified or canceled at our discretion without notice.

5.4 Refunds

You agree that all payments are non-refundable and non-transferable unless otherwise specified in these terms and except when required by law. Refunds, if applicable, must be requested through the respective platform provider:

Apple: https://support.apple.com/en-in/HT204084
Google: https://support.google.com/googleplay/answer/2479637

We do not issue refunds for purchases made through Apple or Google Play.

5.5 Free Trials

If a free trial is offered, you will be charged at the end of the trial period unless cancelled at least 24 hours in advance. You may cancel the trial anytime in your app store subscription settings.

5.6 Pricing and Changes

The pricing is subject to change and may vary depending on factors such as location, user profile, or promotional offers. XVision reserves the right to modify the purchase plans, subscription fees and billing structures at any time in its sole discretion. Any such change will be notified to you in advance and will automatically become effective at the end of the then-current billing cycle. You continued use of our services will constitute your acceptance of the modifications in the purchase plans or the subscription fees.

You authorize us (and our designated third-party payment processors) to charge your designated payment method for the total amount of any fees you owe to us, including any applicable taxes and other charges. We reserve the right to refuse or cancel your order at any time if any unauthorized or illegal transaction is suspected, and for reasons including but not limited to technical glitches, variation or errors in the description of products or services. These terms do not override any mandatory local laws governing your cancellation rights.

5.7 Responsibility and Limitations

We are not responsible for failure to terminate your subscription. You remain liable for recurring charges until proper cancellation. We reserve the right to cancel orders or refuse service in cases of suspected fraud, error, or technical issues.

You agree that all payments made are non-refundable and that you remain responsible for ongoing subscription charges until canceled in accordance with these terms.

6. Licensing Terms

6.1 XVision Content License:

XVision and its licensors retain all the right in the content owned, operated, licensed or controlled by us and the content protected by copyright, trademark or other proprietary rights (“site content”). Alyke app is the property and asset of XVision IT Pvt. Ltd., including all inherent intellectual property rights. You agree to use the site content only for your internal use of the services provided through our platform, and further agree not to license, distribute, commercially use, disclose, display, sell or otherwise communicate any of the site content.

We grant you a limited, non-exclusive, non-transferable, non-sublicensable license to use the application solely on devices supported by the respective app stores. This license is revocable at any time.

  • iOS users agree to Apple’s Standard EULA
  • Android users agree to the Google Play Terms

6.2 Use Content License:

XVision does not claim any ownership in the documents, photos, text, audio, videos, messages or any other material or information (“user content”) provided by you on our platform, however, by using our services and posting such user content on our platform, you expressly grant us a perpetual, irrevocable, sublicensable, unlimited, worldwide license to use, modify, publicly perform, publicly display, create derivative works from, reproduce, and distribute your user content in any manner or form and in any medium or forum, for the purpose of providing the services.

You represent and warrant that you have the right to use and share any user content submitted by you on our platform, and you are authorized or legally entitled to grant us the rights and licenses as provided in these terms. You agree not to post, display, modify, distribute, download or reproduce the proprietary information shared by any person without their consent, and further agree to take reasonable care while sharing your confidential information on our platform which might be accessible or visible to others.

XVision has the right but not the obligation to monitor and edit all content provided by users. We reserve all rights not expressly granted herein and may terminate this license at any time for any unauthorized access or for any other reason or no reason.

7. Links to third Party Sites

The Website provides links to third-party sites and access to content, products, and services from third parties, including users, advertisers, affiliates and sponsors of the Website. You must evaluate, and bear all risks associated with, third-party content, including without limitation, profiles of other users of our services. You agree that we are not responsible for any loss or damage of any sort you may incur from dealing with any third party or using their software or services. We do not endorse or assume any responsibility for any third party content. Please note that user’s use of third party services will be governed by the terms and privacy policies of such third party and we are not responsible for the contents or material of any third party site.

8. Cancellation Policy/ Refusal of Service

XVision may, in our sole discretion, reject or remove any offending material or content from its platform, cancel any user requests, restrict or suspend user’s or any other person’s access to its platform who may have violated the terms, with or without prior notice and without incurring any liability. We also reserve the right to modify, suspend or discontinue, temporarily or permanently, any portion of the services provided through our platform, if any circumstances arise that are beyond our control, and will stop from carrying out any further responsibilities. All provisions relating to disclaimer of warranties, limitation of liability and remedies and damages contained in these terms shall survive termination.

9. Limitations of Liability

You understand that the content forming part of the services is the sole responsibility of the person from whom such content originated. Unless explicitly stated to the contrary, XVision, its partners, employees, officers, agents, licensors and affiliates do not control the content posted via or made available using the services and do not warrant the accuracy, availability, integrity or quality of such content.

We shall not be held responsible for any damages of any kind, whether direct, indirect, general, special, exemplary, compensatory, consequential, or incidental, arising from or related to your actions or the actions of others in connection with the use of our Services. This includes, but is not limited to, bodily injury, harassment, emotional distress, and any other damages resulting from communications, automated icebreaker messages sent through certain app features, or interactions with other users of the services or individuals you meet through our app. You agree to take appropriate precautions when interacting with other users, especially if you choose to meet offline or in person. You agree to take full responsibility for your actions and for any consequences arising as a result of the nature of your interactions with other users of the platform and will not hold us liable in any way, as we are simply providing a social platform.

You agree that XVision and its partners, affiliates, and employees shall in no circumstances be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses. The User further with immediate effect waives any right which had accrued to him from using the Website to initiate any legal action against XVision.

10. Disclaimer of Warranties

User agrees that use of our Website and Services is at User’s sole risk. The service is provided on an “as is” and on an “as available” basis. To the fullest extent permitted by applicable law, XVision expressly disclaims, and you waive, all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. No data or information obtained by you through the use of our services will create any warranty not expressly stated in these terms.

11. Intellectual Property

All material on this site, including XVision and Alyke logos, images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Material on website is solely for user’s personal and non-commercial, and shall not be copied, imitated or used, in whole or in part, including by email or other electronic means and whether directly or indirectly, without the prior written permission of XVision or the applicable trademark holder, and user must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other website or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited.

11.1 Third Party Copyrights and Other Rights – Copyright Policy

We respect the intellectual property rights of others, and we ask our users to do the same. You are responsible for ensuring that the content, files and other materials submitted by you through our services do not infringe any third-party copyright. We reserve the right to remove any material submitted on our platform, in case of suspicion or information provided through appropriate channels in connection with copyright infringement of third-party owned content.

If you believe that anything on our platform infringes upon any copyright which you own or control, you may file a proper notification of such infringement with us. California residents may please refer to 17 U.S.C. §512(c)(3) for the requirements of a proper notification. Please note that in case you knowingly misrepresent in your notification that any content or material on our platform is infringing, you shall be responsible for any damages, including costs and attorney’s fees, incurred by us or the alleged infringer due to our reliance on such misrepresentation in removing or disabling access to the material or activity claimed to be infringing.

12. Miscellaneous

12.1 Assignment:

You cannot assign or otherwise transfer the agreements or any rights granted hereunder or any obligations, to any third party and any such assignment or transfer or purported assignment or transfer shall be void ab initio. XVision shall have right to transfer your information, rights and/or obligations under the Agreement to a third party who purchases XVision business as conducted under the Website. XVision may inform you of such assignment or transfer in accordance with the notice requirements under the Agreement.

12.2 Entire Agreement:

These terms contain the entire agreement, and supersede all prior and contemporaneous understandings, between the parties regarding their subject matter.

12.3 No Agency:

This agreement does not establish any agency, partnership, joint venture, employee-employer, or franchisor-franchisee relationship between you and XVision. A user of the XVision platform is not considered a representative or agent of XVision and cannot enter into agreements on XVision’s behalf.

12.4 Term and termination:

This effective date of entering into this agreement is the date when you first use our services and continues until terminated by either party or until you stop using the services (including the website), whichever is later. You acknowledge and agree that we may terminate this Agreement at any time for any reason or without any reason.

We may suspend, disable, or delete your account, or limit access, without notice if you violate this Agreement or if your actions could harm our reputation, goodwill or security. If we delete your account for such reasons, you cannot re-register under a different name.

Upon termination, all licenses will end, and your content may no longer be accessible, for which we are not liable. If you have a paid subscription through Google Play or the App Store (whichever is applicable), you must cancel it through those platforms. If not, you will continue to be charged and are responsible for payment.

12.5 Severability and Waiver:

If, for any reason, any provision of these terms is deemed invalid by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible to give effect to the intent of the parties as reflected by that provision, and remainder of the agreement shall continue in full force and effect. Any failure by XVision to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.

12.6 Force Majeure:

If performance of any service or obligation under these Terms and Conditions is prevented, delayed, restricted or interfered with by reason of technical or communication failures, labor disputes, strikes, acts of God, embargo or any law, order, proclamation, regulation, ordinance, demand or requirement having legal effect of any government authority or any judicial authority, or any other act whatsoever, which are beyond the reasonable control of XVision or its third party affiliates and could not have been prevented by reasonable precautions, then XVision shall be excused from such performance to the extent of and during the period of such Force Majeure Event.

12.7 Indemnification:

You agree to indemnify, defend and hold harmless XVision and its parents, subsidiaries, affiliates, related entities, and their respective directors, officers, employees, licensors, subcontractors and agents, from and against any and all claims, costs, damages, and expenses, including reasonable attorneys’ fees, whether in tort or contract, resulting from: i)your breach or violation of these terms or your use of the website and services; ii) non-fulfillment of any of your obligations arising out of the use of our website; iii) fraud, deliberate deception or gross negligence on your part; iv) violation of any applicable laws, regulations including but not limited to payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. These obligations will survive any termination of this agreement.

12.8 Release:

You agree to release us, to the fullest extent permitted by applicable law, from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with any disputes you may have with any one or more users of our platform.

12.9 Governing Law and Jurisdiction:

The relationship between you and XVision and the terms of this agreements shall be governed by the laws of India without regard to principles of conflicts of law and without regard to the United Nations Convention on the International Sale of Goods. The courts of New Delhi shall have the exclusive jurisdiction in relation to any matter arising out of or from these terms.

12.10 Dispute Resolution

A party shall notify any dispute to other party within thirty (30) days of when it arises and will attempt an informal resolution prior to any demand for arbitration. In case informal resolution fails, you and XVision agree to arbitrate any dispute arising from these terms or related to these services. Any claim subject to arbitration must be filed within one year of when it arises, or the shortest time period permitted by applicable law. The seat of arbitration will be at New Delhi and arbitration will be conducted confidentially by a single arbitrator, appointed by both parties after discussion with each other, in accordance with the rules and provisions of the Arbitration and conciliation Act, 1996. The Courts of New Delhi, India shall have exclusive jurisdiction over any appeals of an arbitration award and over any suit between the parties not subject to arbitration.

12.11 Enforcement Actions and Legal inquiries:

We reserves the absolute and unfettered right to take any and all appropriate enforcement actions against any User found to be in violation of these Guidelines, including but not limited to:

i. Suspension or Termination of User Accounts: We may, at our sole discretion and without prior notice, suspend or permanently terminate the account of any User found to be in breach of these Guidelines.

ii. Removal of Prohibited Content: Any content that violates these Guidelines, including but not limited to illegal, offensive, misleading, defamatory, obscene, or infringing material, shall be subject to immediate removal without prior notice to the User.

iii. Referral to Law Enforcement Authorities: Where a User’s conduct amounts to a violation of applicable laws, we shall have the right to report such conduct to the appropriate law enforcement authorities, regulatory bodies, or judicial authorities. We may fully cooperate with such authorities, including providing necessary records, logs, or any other relevant information required for legal proceedings.

For any inquiries, Customer shall send an email to contact@joinalyke.com.

12.12 Waiver of Class or Consolidated Actions:

Claims can only be brought individually, and not as part of a class action. You agree to resolve disputes with XVision on an individual basis and agree not to bring a claim as a plaintiff or a class member in a class, consolidated, or representative action.

12.13 Platform Compatibility and Use:

This application is intended for use on:

  • iOS: iPhone mobile devices only. It is not optimized for iPads or other Apple tablets and may be restricted from installation on such devices.
  • Android: Selected Android mobile devices running supported OS versions. The app may not function properly on unsupported tablets or older Android versions.

We reserve the right to restrict installation on devices that do not meet our compatibility requirements.

12.14 Communications:

You electronically consent to receive all communications including notices, agreements, disclosures, legal documents, or other information from us or third parties providing services to us. We may provide all such communications by email, text messages, WhatsApp, calls, in-app communications, or by posting them on our website or app. Support-related inquiries may be sent to us at the email id provided in this agreement.

By using our services, you agree to subscribe to newsletters, marketing or any other promotional material sent by us. However, you can opt out of receiving any such communications by changing your notification preferences by accessing settings in your account or by following the unsubscribe link or by sending us an email at contact@joinalyke.com. You acknowledge that opting out of receiving all communications may impact your use of the services.

13. Definitions

13.1 Affiliate

means any corporation or company that directly or indirectly controls, or is controlled by, or is under common control with the relevant party, where “control” means to: (a) own over 50% of the relevant entity; or (b) be able to direct the affairs of the relevant ntity through voting rights or other lawful means.

13.2 Confidential Information

means non-public proprietary information of the discloser obtained by the recipient in connection with these terms, which: (a) is conspicuously marked as confidential if written or clearly stating the information is confidential when (or promptly after) it is verbally disclosed; or (b) is information by its nature, would reasonably be considered to be of a confidential nature either intrinsically or due to the context and circumstances in which it was disclosed.

13.3 Applicable Laws

means laws applicable to the country where the user is residing and include data protection laws and laws to regulate financial transfers and transactions. These laws include but are not limited to:

13.3.1 Data Protection Laws mean any and all international, federal, state, provincial and local data protection laws applicable to users, such as:

  • India: Information Technology (Intermediaries Guidelines) Rules, 2011 under Information Technology Act, 2000; Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”);
  • USA: The California Consumer Privacy Act of 2018 (“CCPA”);
  • UK: The UK Data Protection Act 2018;
  • European Union: Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, “GDPR”), EU Digital Services Act (DSA) Policy;
  • and other relating laws, rules, regulations, directives and governmental requirements currently in effect and as they become effective;

13.3.2 Other Laws means all laws and regulations with regards export and import controls, trade and travel restrictions, prevention of money laundering and financing of terrorism, economic sanctions, financial measures and restrictions on a variety of financial markets and services, investment restrictions, directions to cease business and other restrictions applicable to users, such as:

  • India: The Prevention of Money Laundering Act, 2002 (PMLA), Foreign Exchange Management Act, 1999 (FEMA), Foreign Exchange Regulation Act 1973 (FERA);
  • US: US Export Administration Regulations (EAR) and other applicable federal laws, regulations and policies governing the export and reexport of commodities, software, services, and technology;
  • UK: Sanctions and Anti-Money Laundering Act 2018, “SAMLA 2018”, Terrorist Asset-Freezing etc. Act 2010 “TAFA 2010”, Counter Terrorism Act 2008 “CTA 2008”, Anti-Terrorism, Crime and Security Act 2001 “ATCSA 2001”);
  • European Union: Sanctions listed at https://eeas.europa.eu/topics/sanctions-policy/423/european-union-sanctions_en);
  • or other applicable sanctions regimes in force at any time.

14. Contact Us

Please help us keep the XVision platform an enjoyable experience for all Users. If users observe materials or behavior that may violate or are in violation of our terms, users are requested to contact us. Our designated agent for claims relating to violation of terms of this agreement, copyright infringement or any other user grievances is available at the following address:

Studio- 9 & 10, Ihdp Business Park,
Sector 127, Noida, Uttar Pradesh 201304
Email: contact@joinalyke.com